National Health Service of Ukraine

Call the NHSU contact centre at 16-77 to get information on medical care and the work of the medical system during martial law.

All calls from landline and mobile phones are free of charge.

Operators answer the phone from 9:00 to 18:00 on working days (on Fridays – until 16:45). At other times, an answering machine can answer most questions.

By calling 16-77, you can find out, for example:

What changes in the rules for receiving medical care are in effect during martial law?

How can people who moved to other regions because of the hostilities get medical care?

What kind of assistance does the nearest hospital provide under the Medical Guarantee Programme?

How to get “Affordable Medicines”?

How and where can I get insulin?

In what cases is a referral required and how to use it?